Terms of service
Please review these terms thoroughly prior to utilizing Our Services.
Latest Revision: October 17, 2023
Clarification and terminology
Words with the initial letter capitalized are defined under the subsequent stipulations.
Such definitions will retain their meaning irrespective of their appearance in singular or plural forms.
Glossary of terms
Within the context of these Provisions and Guidelines:denotes an exclusive portal established for Your convenience to access specific segments or the entirety of our offerings.
(identified here as "the Entity", "We", "Our", or "Us") pertains to OYSTEQ SOFTWARE DESIGN L.L.C., situated at UAE, Dubai, Office No. 35-2501, a property of Bassam Ibrahim Al-Sulaiman Al-Bassam - Al-Thaniyah Al-Wala with the Commercial License 1111164. OYSTEQ SOFTWARE DESIGN L.L.C (as per the Trade License)” maintains the https://owner.one/en Website.
embodies items such as text, graphics, or any other data which can be presented, affixed, associated, or otherwise rendered accessible by You, irrespective of its medium.
specifically indicates: UAE, Dubai. United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in UAE.
signify any constructive criticism, innovative ideas, or recommendations forwarded by You concerning the characteristics or efficacy of our offerings.
designate any competitions, raffles, or other special events orchestrated through our offerings.
is in reference to the Owner.one software application.
denote the services or access to the Offering provided on a recurrent fee basis by the Entity to You.
embodies a specific duration which might be available at no cost upon opting for a Subscription Plan.
(also identified as "Provisions") encapsulate the complete accord between You and the Entity concerning the utilization of the Offering.
signify any offerings or material (inclusive of data, particulars, goods, or services) provisioned by an external provider which might be showcased, incorporated, or be accessible through our Offering.
is pointing to the Owner.one online portal, which can be accessed via https://owner.one.
designates the person interfacing with or employing the Offering or the business, or another judicial body which the person represents while accessing or using the Offering, where relevant.
Financial consultation notice
Owner.one is not a licensed financial consultancy nor a broker-dealer entity and does not furnish tailored financial, investment, taxation, or legal counsel. The data we provide serves solely as a general informational guide. It should not be interpreted as explicit guidance or endorsements. It remains paramount for you to base your investment choices on your individual financial circumstances and risk appetite.
Corporate agreement notice
This document outlines the Terms and Conditions which govern your interaction with our Service and establishes the contractual relationship between You and the Company. These Terms and Conditions clarify the responsibilities and privileges of every user in relation to the Service's utilization. Your engagement with, and utilization of the Service is contingent upon your acknowledgement and adherence to these Terms and Conditions. This binding agreement is applicable to all guests, users, and any other parties who avail or engage with the Service. By engaging or utilizing our Service, you signify your commitment to these Terms and Conditions. Should you not concur with any segment of these Terms and Conditions, you are advised not to access our Service.
Furthermore, your engagement with and utilization of the Service necessitates your acceptance and adherence to the Company's Privacy Policy. Our Privacy Policy elucidates our methodologies and strategies pertaining to the accumulation, application, and divulgence of your personal details when you utilize the Application or the Website. It also provides insights regarding your privacy entitlements and legal safeguards. It is imperative to thoroughly review our Privacy Policy prior to availing our Service.
Subscription guidelines
Payment Conditions
Visa or MasterCard debit and credit cards in USD and AED will be accepted for payment.
Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
Cardholder must retain a copy of transaction records and Merchant policies and rules.
User is responsible for maintaining the confidentiality of their account.
Duration of Subscription
Certain features or components of our Service necessitate a paid Subscription. Billing for such services occurs upfront and recurs periodically – monthly or annually – based on the specific Subscription package you opt for. Absent any cancellation actions from either end, your Subscription will seamlessly extend into the subsequent cycle under identical terms.
Delivery/Shipping Policy
Our subscription service is dedicated to ensuring a smooth and timely delivery of services to our customers. Upon subscribing to our service, customers will receive confirmation of their subscription and subsequent access to the service according to the schedule and manner described on our website and during the subscription process.
Termination of Subscription
Subscribers can discontinue their Subscription's automatic renewal either via the dedicated section in their Account or through direct communication with the Company. In such cases, refunds for any prior payments corresponding to the ongoing Subscription cycle will not be processed. Subscribers retain the privilege to utilize the Service until the culmination of the active Subscription term.
Refund policy
Customer can cancel their order through technical support within 24 hours after payment; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
Refunds will be done only through the original mode of Payment.
Payment Details
Subscribers must furnish the Company with precise and comprehensive billing particulars, including personal details and valid payment credentials. If, for some reason, the automated billing process falters, an e-invoice will be dispatched to the subscriber. This invoice necessitates manual payment settlement by the stipulated due date for the respective billing cycle.
Adjustment in Subscription Costs
The Company holds the unilateral right to amend Subscription charges when deemed necessary. Any alteration in Subscription pricing will be applied post the conclusion of the prevailing Subscription term. We commit to notify our Subscribers well in advance about any potential changes, allowing them the window to terminate their Subscription prior to the new pricing implementation. Persisting with the Service post the revised pricing rollout signifies your concurrence with the updated fees.
Reimbursement Policy
While the general principle is that Subscription payments are non-refundable, the Company might contemplate specific reimbursement requests. These are scrutinized on an individual basis, with final decisions resting solely with the Company, unless legal obligations dictate otherwise.
Complimentary trial phase
The Company might occasionally extend Subscriptions complemented by a Free Trial for a delimited duration. Such offers may require the input of billing details during the sign-up phase. For Subscribers providing these details, the billing initiation commences post the Free Trial expiration, barring any Subscription cancellation actions from their end. By the Free Trial's final day, non-cancelled Subscriptions will incur standard charges corresponding to the chosen Subscription model. The Company preserves the right to adjust or revoke the Free Trial terms without prior intimation.
Promotions
Promotional campaigns extended through our Service may be subjected to stipulations distinct from these core Terms. Engaging in any promotional activities mandates a thorough perusal of the pertinent rules and our Privacy guidelines. Should there be any discrepancies between a promotional rule set and these primary Terms, the specific promotional terms shall prevail.